Terms of Service

Last Updated: July 28, 2026

This website is operated by Crown Paw and Feather. Throughout the site, the terms “we,” “us,” and “our” refer to Crown Paw and Feather.

By visiting our website, placing an order, or purchasing a product from us, you use our services and agree to be bound by these Terms of Service, including any additional policies referenced on this website.

Please read these Terms carefully before using our website. If you do not agree to all of these Terms, you may not access the website, place an order, or use our services.

Online Store Terms

By agreeing to these Terms, you represent that:

You are at least the age of majority in your state, province, or jurisdiction of residence.

You will not use our products or services for any illegal or unauthorized purpose.

You will not violate any applicable laws while using our website or services.

You will not transmit viruses, malware, worms, or other destructive code.

A violation of these Terms may result in the immediate suspension or termination of your access to our services.

General Conditions

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that content you submit, excluding payment information, may be transferred across networks and may be modified to meet the technical requirements of connecting networks or devices.

Payment and credit card information is encrypted during transmission.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or services without our express written permission.

Accuracy, Completeness, and Timeliness of Information

We make reasonable efforts to provide accurate and current information. However, we do not guarantee that all information on this website is accurate, complete, reliable, or current.

The information provided on this website is for general informational purposes and should not be relied upon as the sole basis for making decisions.

We reserve the right to update or correct website content at any time without notice.

Products and Pricing

Product descriptions, photographs, availability, specifications, and prices are subject to change at any time without notice.

We reserve the right to:

Modify or discontinue any product.

Limit sales by person, household, geographic region, or jurisdiction.

Limit the quantity of products available for purchase.

Cancel or refuse orders when necessary.

Correct pricing, product-description, or inventory errors.

We make reasonable efforts to display product colors and images accurately. However, we cannot guarantee that your device will display colors exactly as intended.

Products may vary slightly from website photographs because of lighting, screen settings, manufacturing changes, or natural material variations.

Orders, Billing, and Account Information

We reserve the right to refuse, limit, or cancel any order placed with us.

We may limit or cancel quantities purchased per person, household, account, payment method, billing address, or shipping address.

If we modify or cancel an order, we may attempt to notify you using the email address, billing address, or telephone number provided when the order was placed.

You agree to provide current, complete, and accurate billing, shipping, payment, and account information for all purchases.

You are responsible for promptly updating your information so that we can process your order and contact you when necessary.

Shipping and Delivery

Shipping and delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, weather, transportation interruptions, incorrect addresses, customs procedures, supply-chain disruptions, or other circumstances outside our reasonable control.

Orders may arrive in separate packages or on different delivery dates.

Shipping terms, delivery estimates, address-change requirements, and lost-package procedures are explained in our Shipping Policy.

Returns and Refunds

Returns, refunds, damaged-item claims, and order corrections are governed by our Return and Refund Policy.

We reserve the right to deny a return or refund request that does not comply with that policy.

Products must be returned in the condition required by our Return and Refund Policy.

Pet Product Use and Safety

Customers are responsible for selecting products that are appropriate for their pet’s size, breed, age, health, behavior, and intended activity.

Always inspect beds, carriers, harnesses, leashes, toys, feeding accessories, travel products, and other pet items before each use.

Discontinue use immediately if a product becomes damaged, worn, loose, or unsafe.

Pets should be supervised when using products when supervision is appropriate.

Product descriptions and sizing information are provided as general guidance. They are not a substitute for professional veterinary advice or individualized safety recommendations.

Crown Paw and Feather is not responsible for harm caused by improper use, incorrect sizing, inadequate supervision, unauthorized modification, failure to follow product instructions, or normal wear and tear.

Third-Party Services and Tools

Our website may provide access to third-party services, payment processors, applications, tools, links, or integrations that we do not own or control.

These services are provided on an “as available” basis. We do not guarantee or endorse third-party services and are not responsible for their availability, performance, security, content, or practices.

Your use of third-party services is subject to the terms and privacy policies of those providers.

Third-Party Links

Certain content, products, or services available through our website may include materials or links from third parties.

We are not responsible for reviewing or evaluating the accuracy, safety, legality, or content of third-party websites.

We are not liable for harm or damages related to purchases, services, content, or transactions involving third-party websites.

Please review the policies of third-party providers before completing a transaction.

Intellectual Property

All website content, including text, photographs, graphics, product descriptions, logos, collection names, branding, designs, videos, and other materials, is owned by Crown Paw and Feather or used with permission from its licensors.

This content is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, modify, distribute, publish, display, sell, license, or exploit any portion of the website without prior written permission.

User Comments, Reviews, and Submissions

If you submit a review, comment, photograph, suggestion, idea, or other material, you grant Crown Paw and Feather permission to use, reproduce, edit, publish, translate, and distribute that content for lawful business and marketing purposes.

You represent that your submission:

Does not violate another person’s rights.

Does not contain unlawful, abusive, defamatory, obscene, fraudulent, or misleading content.

Does not contain malware or harmful code.

Does not falsely represent your identity or affiliation.

We may remove or decline to publish submitted content at our discretion.

Personal Information

The collection and use of personal information through our website are governed by our Privacy Policy.

By using our website, you acknowledge that your information may be processed as described in that policy.

Prohibited Uses

You may not use our website or services:

For unlawful or fraudulent purposes.

To violate intellectual property or privacy rights.

To harass, abuse, threaten, discriminate against, or harm another person.

To submit false, misleading, or deceptive information.

To upload or transmit malware or harmful code.

To collect or track another person’s personal information without authorization.

To spam, phish, scrape, crawl, or interfere with the website.

To bypass or interfere with security features.

To make unauthorized commercial use of our website content.

We reserve the right to suspend or terminate access for prohibited conduct.

Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, availability, or delivery estimates.

We reserve the right to correct errors, update information, or cancel orders at any time, including after an order has been submitted.

If an order is canceled after payment, the applicable payment will be refunded.

Disclaimer of Warranties

To the fullest extent permitted by law, our website, services, and products are provided “as is” and “as available.”

We do not guarantee that the website will always be uninterrupted, timely, secure, or error-free.

Except where required by law, we disclaim all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

Limitation of Liability

To the fullest extent permitted by applicable law, Crown Paw and Feather and its owners, employees, affiliates, contractors, service providers, suppliers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages arising from:

Your use of or inability to use the website.

Your purchase, use, misuse, or inability to use a product.

Website errors, interruptions, or security incidents.

Third-party services or content.

Lost profits, lost revenue, lost savings, or lost data.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

Indemnification

You agree to indemnify, defend, and hold harmless Crown Paw and Feather, Shopify, and our owners, employees, affiliates, contractors, service providers, suppliers, and licensors from claims, liabilities, losses, damages, and expenses arising from:

Your violation of these Terms.

Your violation of applicable law.

Your infringement of another person’s rights.

Your misuse of the website, services, or products.

Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue in full force and effect.

Termination

These Terms remain effective unless terminated by you or Crown Paw and Feather.

You may terminate your agreement by discontinuing use of the website and services.

We may suspend or terminate your access if we reasonably believe you have violated these Terms.

Obligations and liabilities incurred before termination will survive termination when applicable.

Entire Agreement

These Terms, together with the policies posted on our website, constitute the entire agreement between you and Crown Paw and Feather regarding your use of the website and services.

Any failure by us to enforce a provision does not waive our right to enforce it later.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Utah, United States, without regard to conflict-of-law principles.

Any dispute will be handled in a court with appropriate jurisdiction, subject to applicable consumer-protection laws.