Terms of Service
Last Updated: July 28, 2026
This website is operated by Crown Paw and Feather. Throughout this website, the terms "we," "us," and "our" refer to Crown Paw and Feather.
By accessing our website, placing an order, or purchasing products from us, you agree to be bound by these Terms of Service and any related policies referenced on this website.
If you do not agree to these Terms, please do not use our website or services.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your jurisdiction and that you will not use our products or services for any unlawful purpose or in violation of applicable laws.
You agree not to transmit viruses, malware, or other harmful code through our website.
General Conditions
We reserve the right to refuse service, cancel orders, limit purchases, or terminate accounts at any time for any lawful reason.
You understand that certain information may be transferred across networks as part of normal website operations. Payment information is always encrypted during transmission through secure payment providers.
Website Information
We make every reasonable effort to keep the information on our website accurate and up to date. However, we do not guarantee that all content is complete, accurate, current, or free from errors at all times.
Information provided on this website is for general informational purposes only and should not be relied upon as the sole basis for making purchasing decisions.
Products and Pricing
Product descriptions, photographs, specifications, dimensions, pricing, availability, and promotions may change without prior notice.
We reserve the right to:
- Modify or discontinue products
- Correct pricing or product information errors
- Limit quantities available for purchase
- Restrict or refuse orders at our discretion
Product colors and images may vary slightly depending on your screen settings and normal manufacturing variations.
Orders and Billing
We reserve the right to refuse, limit, or cancel any order for any lawful reason, including suspected fraud, pricing errors, product availability, or inaccurate billing information.
You agree to provide current, complete, and accurate billing, shipping, and payment information for all purchases.
Payment must be successfully authorized before an order will be processed or shipped.
Shipping and Delivery
Shipping and delivery estimates are provided for convenience only and are not guaranteed.
Crown Paw and Feather is not responsible for shipping delays caused by carriers, weather conditions, supply chain disruptions, customs procedures, incorrect shipping information, or other circumstances beyond our reasonable control.
Orders containing multiple products may arrive in separate shipments.
Returns and Refunds
Returns and refunds are subject to our Return and Refund Policy.
We reserve the right to deny returns that do not meet our return eligibility requirements.
Pet Product Safety
Customers are responsible for selecting products that are appropriate for their pet's size, breed, age, weight, health, and activity level.
Always inspect pet products before each use and discontinue use if a product becomes damaged or unsafe.
Pets should be supervised whenever appropriate while using our products.
Crown Paw and Feather is not responsible for injuries, damage, or losses resulting from improper use, incorrect sizing, lack of supervision, unauthorized product modifications, or failure to follow product instructions.
Third-Party Services
Our website may contain third-party tools, payment providers, applications, services, or links that are not operated by Crown Paw and Feather.
We are not responsible for the content, policies, security, or practices of third-party services or websites.
Your use of third-party services is subject to the terms and policies of those providers.
Intellectual Property
All content on this website, including logos, branding, text, graphics, photographs, product descriptions, collection names, designs, videos, and other materials, is the property of Crown Paw and Feather or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
Prohibited Uses
You may not use this website:
- For unlawful purposes
- To violate intellectual property rights
- To distribute malware, viruses, or harmful code
- To interfere with website security or operations
- To scrape, crawl, spam, or misuse the website
- To collect personal information without authorization
Violation of these Terms may result in suspension or termination of access to our services.
Disclaimer
All products, services, and website content are provided "as is" and "as available" without warranties of any kind except where required by applicable law.
We do not guarantee uninterrupted access to the website or that the website will always be error-free.
Limitation of Liability
To the fullest extent permitted by law, Crown Paw and Feather shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our products, website, or services.
Nothing in these Terms limits any rights that cannot legally be limited under applicable law.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of law principles.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Any changes will be posted on this page with an updated revision date.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms of Service.
Contact Us
Email: support@crownpawandfeather.com
Phone: (801) 306-4373
Business Address: 4452 N La Ringhiera Dr, Lehi, UT 84048
Customer support hours: Monday–Friday, 9am–5pm (MST)
We typically respond within 24–48 business hours.